As she went to receive him, An additional buyer tapped me over the shoulder and mentioned, I really feel your agony. He advised me everytime he involves the store, if she would be the counter particular person, He'll Permit somebody else go before him so he doesn’t have to cope with her. This tells me this is an on likely trouble together with her.
Wonderful fellas do a superb work on my computers and trusted , I'll always use Pulse Computer Repair Services and extremely recommend it
August thirty, 2014 at 12:35 pm I am really insulted. I contemplate your PCs thinks that customers are actually Silly. I built a payment on my cell phone bill on the net and since their devices have been down for routine maintenance I received a message stating to attend 2 hrs for a affirmation amount. just after waiting a few plus a half hours I decided to cont act Metro myself considering the fact that I by no means gained the affirmation variety. The shopper service rep mentioned to me the payment was never received. I contacted my bank who mentioned that the transaction was accepted edit that present declared it up there at. following paying a half an hour or so over a conference phone with my lender at MetroPCS we were being on profitable to speak to anyone at Metro PCS that could take care of the issue. my bank proceeded to inquire the customer service rep at metro pcs to supply us with a fax and cell phone number exactly where a launch form may very well be issued Hence the money might be place back on my debit card along with a new payment made.
I dreaded likely in and transforming telephones and cellphone corporations but she built it a quick uncomplicated procedure. I don’t know if she’s the supervisor or not or exactly how much they shell out her but they should give her a raise. I could fork out the $ five.00 each month to go say Hi to her and pay my Invoice in The shop.
They refused my ideal to speak with a manager or supervisor and had me on maintain for an hour listening to songs and silence… That is absurd
He says he “accidentally” activated the new cellphone we couldn’t get and when we could spend 50 % for it then pay The remainder later for the reason that there was no strategy to deactivate it that quickly. So my husband had no cell phone because this fool was trying to recover from on us and produce a sale by drive. We stated no and he just experienced to manage his “oversight”. So my spouse was and not using a cellular phone until Monday when he named headquarters and so they deactivated The brand new cellphone and received his previous one particular back on. We won't ever go back to this keep all over again!!!
. delay now This is certainly my hard errand funds u speaking bout hanging up on like I wish to knw how am i able to get all my a reimbursement … I’m mad as hell like 1st off this is my task @state I’m a manger an should hve my telephone on @all instances yea pcs can make that a problem. But needs outrageous is u want your money promptly or my service will b off no condition kind is that appropriate… I’ll b gladly waiting around on u to Call me bout my money back! Would give u my cell phone number but yea the cell phone dnt function so I’m planning to tke my money an go else ended up. Poor service negative business enterprise undesirable customer visite site service jus all Undesirable Terrible Negative.
What a suffering. When I named about the specific situation they indicated to me that the corporate which they pick out for billing has the best to just accept payment or not. The web site retains declaring invalid account, it’s not. So I made a decision to use bill fork out with my bank. Verify was mailed out on three/fourteen/2016, paid
Staff really should be terminated if they generate Untrue assessments or have family and friends write beneficial opinions to compensate for the lack of unprofessionalism and purchaser service! Lester.
July 22, 2017 at 5:01 pm On July 19, 2017 I'd purchased a mobile phone at Metro PCS, 6301 Grayson Rd., Harrisburg, PA 17111. I gave the merchant my Photograph drivers license as ID. What I didn't notice the merchant experienced typed my identify improperly to the validation data during the computer to get started on my cellphone service. I did not observe the incorrect info. until the following day on my receipt. I returned back again for the Business office, confirmed them the error, asked for an up to date corrected printed receipt or doc. She refused to give it to me. I questioned why not and she or he claimed that their system will not make it possible for her to print a corrected identify on my account. I requested if she would point out in crafting that I am not acquiring any corrected data, she refused; lastly I asked if I'm able important link to report her remedy, she refused and explained to me she will probably get in touch with additional resources the cops.
April sixteen, 2015 at two:19 pm DON”T walk RUN far from this firm. If there is a dilemma the consumers are horrible and rude and its just about difficult to obtain anything at all resolved . Glad I don’t have a deal some other organization Must be a lot better than Metro pcs and i thought about this I am in the whole process of switching now.
I to was addressed unprofessionally on the phone with Purchaser Service as well as while in the suppliers. Just the opposite working day I was advised that a charger was $21.00 and that was all that they had. Metro PC you have to be a disgrace of those men and women illustration your business.
February 21, 2014 at five:25 am I had a terrible expertise at a Metro PCS retail store in La, CA. I visited The shop on Hoover and Imperial Freeway to invest in an update for my mothers and fathers to be a surprise. That transaction went good but a couple of days later went Terrible. Soon after my obtain, the cellphones I acquired was not compatible with Metro Backup. So I contacted the store for methods or assist with this problem. The female agent named Erica Torres placed me on keep a total of 3 times, disconnect the telephone get in touch with two times And that i went to voicemail about 3 instances. Once i ultimately spoke to her, she was very rude, sarcastic, not compassionate and down suitable no assist.
Could 26, 2016 at 12:39 am I not too long ago compensated my Monthly bill While using the my metro application.never ever had any issue til now ,it took my cash nevertheless the phone wasn’t on so the following day I went to the metro shop to have a person notify me to pay yet again he didn’t look up nearly anything he essentially acted like I needed one thing for nothing ,so I attempted once again now my lender statement has metro pcs 103.